Q & a

We have collected some of the most normal questions that we all have when traveling to a new place. There are also some practical info that might not have been on your mind, that are nice to know. If you cannot find what you are looking for, let us know and we are happy to help!

WHO IS WELCOME AT THE CASTLE?

Everyone is welcome at the castle, just ensure to make a reservation so we can give you a warm welcome.



WHEN CAN WE ENJOY BREAKFAST ?

Our breakfast is mostly served à la carte from the kitchen and you can choose as many dishes as you please. Tuesday to Friday, breakfast is served between 07:00 and 10:00. Saturday to Sunday breakfast is served between 08:00 and 10:00.

CAN WE VISIT THE RESTAURANT WITHOUT A ROOM?

Of course, we welcome all guests! Just remember to book your table online so that we can give you a warm welcome and make sure your table is ready.

WHEN IS CHECK-IN & CHECK-OUT?

We welcome our guests from 3:00 p.m. and would be happy if you inform us if you arrive after 6:00 p.m. latest the day before. Check-out is no later than 11:00 on the day of departure. For conferences and special events agreed terms apply.

Dog 

Dogs are most welcome at the castle! And they are welcome to sleep over in one of the pavilion rooms. No cost is added.

Parking 

There are 2 parking lots on the island that are freely used by hotel guests. If you wish to leave your luggage at the entrance to the castle, you are welcome to drive up to the castle. We can also help park the car. There is also a disabled parking space at the castle.

 Electric car 

We have one charging point for electric cars. Just leave the keys at reception and we'll take care of the rest.

Do Anna & Lars hang out at the castle 

You can often find them on site but not always as they are also out building stuff and working on other projects.

Do Anna & Lars hang out at the castle 

You can often find them on site but not always as they are also out building stuff and working on other projects.

Do Anna & Lars hang out at the castle 

You can often find them on site but not always as they are also out building stuff and working on other projects.

Number of guests per room 

All our rooms are double rooms and our packages are for 2 people. In some of the rooms in the castle there is room for extra beds and these are best suited for children and teenagers who like the food of adults.

The boutique 

Here you can buy all the products from Aesop that we use and the blankets from Happy Fluffy Cloud that are in the suites and optional in other rooms. But also the ceramics that Titti Qvarnström makes and that you eat and drink out of at the castle!

Fragrance and sound 

What does it smell like? Well, at The Norrmans Castle, we work with all the senses and specially produced scents spread in corridors and lounges. If you are allergic or hypersensitive to scents, the castle is not the right place for you. For these special scents, there are also matching sound effects for a maximum overall experience!




Internet 

Even though we are only 30 minutes from Malmö, mobile technology is not always perfect at the castle. In addition, we have thick walls so sometimes you have to go outside to make phone calls. We see this as an advantage! It's nice to put down the phone sometimes and enjoy without distractions. Then, of course, we have internet and wifi, but it's not the fastest, so feel free to download in advance if you have large files or conference presentations that you need during your stay with us! 

Activities 

What do you do more than enjoy all the senses at the castle? There are toys and games scattered around the castle and outdoors during the warmer months you can play croquet, boules and racquetball. But you can also borrow our stand up paddle boards and go out on the lake (unfortunately not during the months of April-June when the lake's bird life is protected). If you want to go out and run in the woods when it's dark, you can borrow a headlamp and reflective vest.

cHILDREN AT THE CASTLE?

Our focus is to create an exciting and relaxing environment. We create experiences for adults and many of our guests choose to leave their children at home. If you still feel that your children fit into the environment, the same conditions and prices apply as for adults.

GDPR

This one requires a bit more space, get in touch and we will be happy to help you with any question!



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